Fongo Works

Getting Started

• Fongo Works Pro Features

Features

• Blocking numbers and calls on Fongo Works
• Outgoing Caller ID on Fongo Works
• Voicemail Capacity
• Voicemails forwarded to email

Coverage & Phone Numbers

• Can people outside of North America call my toll-free number?
• Transfer existing number to Fongo Works (Port-in)
• Where does Fongo Works provide local numbers?
• Where does Fongo Works provide add-on US numbers?
• Fongo Works coverage map
• Transfer my Fongo Works number to another carrier (Port-out)

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Your Account

• Update Payment Information (Fongo Works)
• Fongo Works Dormant Account Policy
• Acceptable Characters in Business Name
• How do I delete my Fongo Works account?
• How To Escalate A Complaint - Fongo Works

Fongo Works Companion App

• Dial another extension from the Fongo Works App
• How Do I Log Into The Fongo Works App?
• Does the Fongo Works mobile app count as a paid Pro Device?
• Member Directory on the Fongo Works mobile app

Pro Devices (IP Phones)

• Dialing another extension from your Pro Device
• What is the warranty/return policy for Fongo Works Pro devices purchased from Fongo?
• Compatible BYOD devices (Bring Your Your Own Device)
• Can I be given SIP credentials so that I can set up my own Fongo Works Pro Device?
• Can I change the background screen of my Fongo Works Pro IP device?
• Will I have access to my Pro Device's configuration settings?

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Troubleshooting

• Need Help? - Contact Us
• Toll-Free Numbers aren't working
• Router, Modem, and/or Network Settings for Fongo Works