Submit a request

Please note that due to increased activity due to Covid-19, our support team may take longer than normal to reply to your request. They will get back to you as quickly as they can.

Please search the Knowledge Base before submitting a ticket. Be as specific as possible in describing the issue. We respond to supported issues and questions as soon as possible but response times will vary given ticket volumes.

Selecting an issue type will help us resolve your issue more quickly.

Which web store product are you trying to buy. If Phone Number transfer also enter the number you wish to port below.

Please enter the 11 digit phone number that you will be inquiring about transferring to Fongo. The number should be entered starting with 1 (eg. 12263361437)

If you do not yet have a Fongo Number* please provide and alternate contact number starting with 1 (eg., 12265336646). *Fongo Numbers include Fongo Mobile, Fongo World Edition, Fongo Home Phone, Freephoneline and Fongo Works

Get updates and replies for this support request texted to the Fongo Number† above. †Text Me Updates are supported by Fongo Mobile, Fongo World Edition and Canadian Cellular Phone Numbers*. *For Cellular Phone Numbers text message fees may apply.

Optional, fill this in if you know the app version you are using.

Please provide the device model for your Analog Telephone Adapter

Add file or drop files here