Voicemails Forwarded to Email
You can have all your voicemail messages forward directly to your email inbox as they come in. Also, any text messages that are sent to your Fongo Home Phone number will be forwarded to your email inbox. Here's how:
- Enter your Fongo Home Phone account settings here
- Enter the "Voicemail & Texts Settings" area
- Enter your email address in the respective field
- Set one of the following options
- none - an email will NOT be sent to you but the voicemail will remain in your Voicemail Mailbox. Texts sent to your number will do nothing.
- forward - an email will be sent to you and the voicemail will be deleted from your Voicemail Mailbox
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- The voicemail will not be accessible through *98
- Texts will be sent to your email inbox
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- copy - an email will be sent to you and stay available in your voice mail box
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- The voicemail will be accessible through *98
- Texts will be sent to your email inbox
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Why aren't I receiving my voicemails to my email inbox?
First, ensure you have set everything up properly for receiving voicemails to your email. If you are not receiving your voicemail emails, your email settings may be blocking/filtering the emails.
Some hints that may help you resolve your problem.
- Check your junk, spam and deleted folders to see if the messages ended up there
- If in junk/spam folders edit your junk/spam settings to eliminate this from happening
- If in "deleted" folder, edit your email filters
IMPORTANT:
You may need to create a filter in to allow mail from @vm.fongo.com
Here's some help on performing this:
For Gmail: Create rules to filter your emails on Gmail
For Outlook: How to whitelist in Outlook.com – Whitelist Guide
For Yahoo! Mail: How to Add Approved Senders to Yahoo! Mail
Other Helpful Links: