To set up your Voicemail email notification, follow the instruction below:
| 1. Log into your Fongo account online on the user dashboard - Login Here |
| 2. Click on Settings. |
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| 3. Click Voicemail Settings. |
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| 4. Under the Voicemail to Email: change to forward or copy. |
- none - an email will NOT be sent to you but the voicemail will remain in your Voicemail Mailbox
- forward - an email will be sent to you and the voicemail will be deleted from your Voicemail Mailbox
- copy - an email will be sent to you and the voicemail will available in your Voicemail Mailbox
| 5. Under Voicemail Forwarding Email: make sure you have an email in this field. |
Not receiving the voicemails as emails?
If your voicemail-to-email settings are set properly (per above instructions), your email settings may be causing your emails to go to spam/junk or get deleted immediately.
You must whitelist the domain: @vm.fongo.com
Here are instructions for how to whitelist an email address/domain.
We hope this helped!