Fongo Home Phone charges a monthly essential services fee to cover the costs associated with providing 911 service and network access fees.
We charge an essential services fee deposit at registration to provide you with a one-month buffer should your payment information on file expire before you are able to update it. After two years of service, this deposit becomes refundable by request at the time of cancellation of your service with Fongo Home Phone, provided that you have not had any missed payments on your account for the lifetime of your service.
