Fongo Mobile allows you to add phone numbers to a block list. This will make it so that calls and text will not come into your Fongo app from the blocked numbers.
Note: At this time (due to a technical limitation), if the specific number that you blocked leaves you a voicemail, it will still arrive in your app. We are not able to prevent them from leaving a voicemail at this time.
General Blocking Settings
- From the app's setting menu, select Account
- Select Settings
- Under Phone Service, select Blocked Numbers
- You can:
- Block Anonymous Calls prevents calls shown as "Unknown" or "Blocked"
- Block Non-Contact Calls prevents calls from numbers not saved in your contacts
Blocking and Unblocking Specific Numbers
Blocking and Unblocking Numbers from Settings
The easiest place to begin blocking or unblocking phone numbers from calling and texting you is through the app's settings.
1. Launch the Settings by choosing 'Account' from the app's main menu and then tap on 'Settings'
2. From the Settings screen tap 'Blocked Numbers'
3. Tap on 'Add A Number'
4. You will be prompted to enter the number that you want to block, enter it and tap block to block the number.
You can edit or unblock a number by tapping on one of the rows with a blocked number.
Blocking and Unblocking Numbers from Contact Details
You can also choose to block or unblock specific numbers for your contacts through the Contact Detail screen.
1. Launch 'Contacts' from the app's main menu.
2. Tap the contact who's number you wish to block.
3. Long press on the phone number that you wish to block and then release. (If you are using iOS with Voice Over on activate the row and then Tap-Tap-Hold-Release to show the popup menu)
4. A pop-up menu will appear that will include an option to block the number. Tap on it to block it.
5. Once blocked the specific number will be displayed with a blocked icon.
If you wish to unblock the number follow the same procedure except the pop-up menu will display an 'Unblock' option.
Blocking and Unblocking Numbers from Call History
You can choose to block or unblock a number from a specific caller from the Call History.
Note: Since history is grouped by contact blocking and unblocking will be performed on the expanded rows which represent single calls.
1. Launch 'History' from the app's main menu.
2. Expand the row for the caller that you want to block by tapping on it, this will expose dark coloured rows representing the single calls from the caller.
3. Long press on the detail row for the number that you wish to block. (If you are using iOS with Voice Over on activate the row and then Tap-Tap-Hold-Release to show the popup menu)
4. A pop-up menu will appear that will include an option to block the number. Tap on it to block it.
If you wish to unblock the number follow the same procedure except the pop-up menu will display an 'Unblock' option.
Blocking and Unblocking Numbers from Messaging
You can also choose to block or unblock specific numbers from a messaging conversation.
1. In the messaging conversation tap the menu button (or press the menu key)
2. A menu menu will appear that will include an option to block the number. Tap on it to block it.
If you wish to unblock the number follow the same procedure except the menu will display an 'Unblock' option.
If you are in a group conversation tap the group members button in the place of the menu button and each group member will have an option to block on unblock their number.