To use Fongo Wireless you must ensure that your device meets the following criteria:
- The device is not carrier locked to another mobile carrier (Bell, Telus, Freedom etc). If it is locked please contact your current carrier to request that they unlock the device. Please note that all devices sold in Canada after December 1, 2017 should be unlocked.
- The device must be compatible with GSM, UMTS at 850 MHz (Band 5) and 1900 MHz (Band 2)
- For LTE connectivity the device must be compatible with 700 MHz (Bands 12,17), 1900MHz (Band 2), 2600MHz (Band 7) and 1700MHz,2100MHz AWS (Band 4)