Activation or verification messages from carriers such as Amazon, Google, Microsoft, WhatsApp, Facebook or Twitter may come from either short-code numbers (five or six-digit number) or a 10-digit phone number.
We cannot guarantee you are able to text or receive all short-code SMS (also known as premium rate SMS) with Fongo Mobile.
For the numbers that are supported, a texting subscription is required in order to receive verification messages. If the short-code is supported and a user does not have an active texting subscription or has not transferred their number to Fongo, they will receive this message:
- "Your Fongo number has received a verification code message from: [NUMBER] - To receive verification code messages, please subscribe to an Unlimited Texting package, available for purchase in the add-ons section of this app."
Users who have an active paid texting subscription or have transferred their existing number to Fongo are not actively blocked from receiving these activation codes via SMS, but some short codes do not currently work with Fongo (regardless if you are subscribed).
We do not make any guarantee that you will receive activation codes if you have subscribed to a texting package, this is often beyond our control.
If you're not able to activate your WhatsApp account, please contact firstname.lastname@example.org directly.
Click Here find out more about purchasing SMS texting packages.