Unfortunately the "record greeting" function in the dashboard is not currently usable
(regardless of Pro or Free)
Recording your own greeting:
This option requires the Fongo Works Mobile app or a Pro Device.
- Dial *98 on the mobile app or Pro Device
- Follow the verbal prompts to record your voicemail greeting
Upload audio files for voicemail greetings:
This option is for Pro users only
- Send our support team an mp3 audio file for each of your extension's voicemail greetings
(Label them so we know which audio file is for which extension)
- Submit the audio file using the support form
Default voicemail greetings using the automated voices:
- In the receptionist tab, ensure an automated voice is selected and click save
- In the voicemail greetings area, click "create greeting" for individual greetings
- If you want all of your extensions to have the default greeting, click "recreate all greetings"
Note: This method will override any greeting that was in place