Please Note: Hunt groups are for Fongo Works Pro users only.
Hunt Groups are used when you need multiple extensions to ring together (at the same time, simultaneously, or one after another, sequentially)
Example: A simultaneous hunt group includes Ext 102, Ext 105, and Ext 106. The hunt group is set for caller option #3. When the caller hears your receptionist greeting and presses 3, Ext 102, Ext 105 and Ext 106 all start ringing.
To create a hunt group, you must send a request to our support team with the following information included:
- Extensions to be included
- Simultaneous or Sequential? (If simultaneous, which voicemail should the call end on if no one answers? If sequential, please dictate the order that the extensions should ring)
- Which caller option(s) should this hunt group be assigned to
Note: You can setup as many hunt groups as you want. You can also assign 1 hunt group to multiple caller options, just let us know.