Your Fongo Works does not have a Voicemail Mailbox.
When a customer leaves a voicemail, it is attached and sent to your email account.
Not Getting Voicemail Email
If you're unable to to find the voicemail email, you can first check the following:
- Email Filter Settings - Strict to Moderate filters may reject any emails that are unfamiliar
- Junk/ Deleted Folder - unfamiliar emails may be sent to your junk or deleted folder
Voicemail Email with No Attachment
If you are receiving voicemail emails but without any attachments, you will need to escalate the problem to our Fongo Works support team.