You are trying to dial a number - long distance or local and you receive an error-"This call is not covered by your tariff plan"
To resolve this, please follow the instructions below:
HT-701- Firmware 1.0.18 and older:
1. Pick up the phone plugged into the Fongo phone adapter
2. Dial ***, #, 02, and write down the IP Address it reads (usually 192.168.xxx.xxx)
3. Hang up the phone
4. Open a web browser (eg. Internet Explorer, Firefox, Chrome), type the IP Address in the address bar at the top of your screen and press Enter
5. In the Password field, type: admin
6. Click the Login button
7. Click the FXS Port link on the right side of the menu bar
8. Find the "No Key Entry Timeout :"and change the setting from "2" to "4"
9. Click on update
10. Adapter will now reboot
11. Wait for 2 minutes and test the line.
HT-701- Firmware 1.0.43 and newer:
1. Pick up the phone plugged into the Fongo phone adapter
2. Dial ***, #, 02, and write down the IP Address it reads (usually 192.168.xxx.xxx)
3. Hang up the phone
4. Open a web browser (eg. Internet Explorer, Firefox, Chrome), type the IP Address in the address bar at the top of your screen and press Enter
5. In the Password field, type: admin
6. Click the Login button
7. Click the FXS Port link on the right side of the menu bar
8. Find the "No Key Entry Timeout :"and change the setting from "2" to "4"
9. Click on update
10. Click on apply
11. Wait for 2 minutes and test the line.