In order to have Call Display, you need a Call Display capable phone. After the first ring, the name and telephone number of the caller should appear on your display screen.
Long distance calls may sometimes be displayed as “Long Distance”. Calls from locations that are not equipped for call display will appear as “Unknown”.
Change Your CallerID
By default, the CallerID is set to the your first and last name when you initially signed up.
This may be changed for the below reasons:
- Spelling mistake
- Incorrect name
- Change to a spouse's name
- Change ownership of service
Fongo reserves the rights to refuse CallerID change.
Click HERE to make a CallerID Change Request.
Caller Display Not Working
If you're receiving calls and the Call Display does not show the callers ID, this may due to lost or corrupted data when transmitting to your Fongo Adapter.
A simple fix for this is reboot your Fongo Adapter by unplugging the power for 30 seconds.