If you experience missing incoming calls and text messages, or periodic text messages which do not appear to have been sent while you are on wifi, please check the following options and then exit Fongo and relaunch the app:
-Please ensure that you are only logged into Fongo on one device. Multiple devices are not supported.
- If you are connected to Public Wifi or a Captive Portal which requires you to accept terms please do so otherwise we may not be able to connect.
In your Fongo Mobile 'Settings'...
-Enable all notifications, under 'App Notifications'.
-Disable 'Call Forwarding' by setting it to 'Never' and removing any numbers in the list.
-Disable 'Blocked Numbers', including 'Block Anonymous Calls'.
-Enable 'Start on Incoming Call'
-Enable 'WiFi Lock'.
-Enable 'System Alert Access'
-Enable 'App Notifications'
In your phone 'Settings'...
-Enable 'Show Notifications' for Fongo, under 'Notifications'> enable ALL 'Fongo' notifications.
-Disable 'Do Not Disturb' mode or quiet time schedule, under 'Notifications'> 'Do Not Disturb'
*tap the text to go into detailed settings*
-Disable any battery saver or lower power mode.
-Enable 'Display over other apps' or 'System alert access'
-Enable 'Data usage permissions' for 'Mobile Data', 'Wi-Fi' and 'Background Data'
Remove any battery saving apps on your device
Additional Settings In Fongo Mobile 'Settings'
-Enable 'Show Icon Badge' - this will allow the service to run at a higher priority
-Enable 'Use Wifi Lock'
Additional Settings For Users With Xiaomi Devices with Miui
In your Xiaomi phone 'Settings'...
-Enable 'Show On Lock Screen' for Fongo, under 'Apps'>'Permissions'>'Other Permissions'>Fongo
-Enable 'Display pop-up window' for Fongo, under 'Apps'>'Permissions'>'Other Permissions'>Fongo
-Enable 'Display pop-up windows while running in the background' for Fongo, under 'Apps'>'Permissions'>'Other Permissions'>Fongo
For Android 6 users, we have found that disabling Doze altogether may help resolve this problem, there is an app in Google Play called Disable Doze which you can try: https://play.google.com/store/apps/details?id=de.geroo.disabledoze&hl=en